as Product Manager responsible for the product line Enterprise Service Management and with Matrix42 since 2018. This includes classic ITIL disciplines such as Service Desk, Service Catalog, the Self Service Portal as well as license management in client and infrastructure environments. The portfolio is concluded by solutions for the detection of service dependencies and artificial intelligence as support for Enterprise Service Management.
After studying information management, I got infected with the service management virus in 2008 during an update4 boot camp. The following years I was able to get national and international experience as partner consultant and service management responsible at Magna Automotive Europe GmbH.
I enjoy my leisure time being with my family or practicing kendo, an old Japanese sword martial art.