Service Management
AI
AI Agents for Self-resolution - Delivering value with AI
When small IT issues stop real work Every organization recognizes the situation. An employee starts their day ready to work, only to be stopped by a locked acco…
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Service Management
Matrix42 Recognized as a Strong Performer in the Forrester ESM Wave Q4 2025
We’re thrilled to share that Forrester has named us a Strong Performer in the Forrester Enterprise Service Management (ESM) Wave report in Q4 2025. For us, this…
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Featured Blogs
Matrix42 Recognized as a Strong Performer in the 2025 Gartner® "Voice of the Customer” for IT Service Management Platforms published in July 2025.
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The Strategic Shift: 2026 and the Rise of Intelligent Service Management
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Matrix42 Recognized as a Strong Performer in the Forrester ESM Wave Q4 2025
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