Working Where You Are: Service Management Inside Microsoft Teams
For many organizations, Microsoft Teams has become the central workspace for daily collaboration. Conversations, meetings, decisions, and coordination increasingly take place there. Yet service management interactions - such as requesting support, approving services, or following up on tickets -...
By: Jannis Blume
January 15, 2026
0 minutesSign up to get tips & articles sent directly to your inbox
Our Solutions
Intelligent Automation
Gain control of complex manual processes through autonomous execution.
LEARN MORE →
Operational Agility
Know what’s in your enterprise, secure it, and maintain uninterrupted business continuity.
LEARN MORE →
End User Experience
Self-service tools designed to build shareholder value by increasing user satisfaction and departmental efficiency.
LEARN MORE →
Process Efficiency
Increase productivity using flexible and highly scalable tools that transcend lines of business.
LEARN MORE →
Cost and Compliance
Build a strong financial foundation that helps you take control of governance, risk and compliance.
LEARN MORE →