Intelligent Service Management: From Reactive to Proactive
Artificial intelligence (AI) has the potential to transform service management and help organizations move from reactive and manual operations toward proactive and autonomous resolution.
Across Europe, organizations are exploring how AI can boost productivity, improve user experience, and...
By: Matrix42
November 19, 2025
0 minutesSign up to get tips & articles sent directly to your inbox
Our Solutions
Intelligent Automation
Gain control of complex manual processes through autonomous execution.
LEARN MORE →
Operational Agility
Know what’s in your enterprise, secure it, and maintain uninterrupted business continuity.
LEARN MORE →
End User Experience
Self-service tools designed to build shareholder value by increasing user satisfaction and departmental efficiency.
LEARN MORE →
Process Efficiency
Increase productivity using flexible and highly scalable tools that transcend lines of business.
LEARN MORE →
Cost and Compliance
Build a strong financial foundation that helps you take control of governance, risk and compliance.
LEARN MORE →